1. Introduction

Welcome to PreppyNet. These Terms of Service ("Terms") govern your use of our website, services, and AI chatbot. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our services.

2. Our Services

PreppyNet provides professional IT consulting services for small and medium businesses in Tokyo, including:

• IT support and maintenance
• Project management and implementation
• Web and application development
• AI integration and consultation
• Emergency IT support services

3. AI Chatbot Service

Our AI chatbot ("PreppyBot") is designed to provide general information about our services and answer common IT questions.

4. Acceptable Use Policy

When using our services, you agree not to:

• Use our services for any illegal or unauthorized purpose
• Attempt to breach or test the security of our systems
• Interfere with or disrupt our services or servers
• Transmit any malicious code, viruses, or harmful software
• Use our AI chatbot to generate harmful, offensive, or misleading content

5. Intellectual Property Rights

All content on our website, including text, graphics, logos, and software, is the property of PreppyNet or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

6. Service Availability

While we strive to maintain high availability of our services, we do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any service at any time without notice. We shall not be liable for any modification, suspension, or discontinuance of services.

7. User Responsibilities

As a user of our services, you are responsible for:

• Providing accurate and complete information when requesting services
• Maintaining the confidentiality of any account credentials
• Complying with all applicable laws and regulations
• Promptly notifying us of any unauthorized use of your account

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PREPPYNET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to PreppyNet in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless PreppyNet, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of our services or violation of these Terms.

10. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at: