Our Story
PreppyNet was founded with a simple mission: to provide small and medium businesses in Tokyo with the same quality of IT support that major corporations enjoy, but at a scale and price point that makes sense.
With extensive experience managing IT infrastructure for global brands across retail, fashion, and luxury sectors, our founding team recognized a gap in the market. Small businesses were either struggling with DIY solutions or paying enterprise prices for services they didn't need.
Today, PreppyNet serves over 100 businesses across Tokyo, from boutique hotels to tech startups, providing reliable, bilingual IT support that lets business owners focus on what they do best.
Our Vision
“To make enterprise-grade IT support accessible to every business in Japan, regardless of size or language preference.”
Enterprise-grade server infrastructure
High-speed network solutions
AI-powered business automation
Secure cloud infrastructure
Your business deserves IT support that just works. No jargon, no surprises, just reliable technology that helps you grow.
- Marcus Hood
Our Values
The principles that guide everything we do
Reliability
We show up when we say we will and deliver on our promises
Bilingual Excellence
Seamless support in both English and Japanese
Partnership
We succeed when our clients succeed
Innovation
Bringing cutting-edge solutions to SMBs
Why Choose PreppyNet?
We're not just another IT company. We're your technology partner.
Enterprise Experience
20+ years managing mission-critical systems for major brands
Tokyo-Based
On-site support throughout Tokyo with 2-hour emergency response
True Bilingual Support
Fluent communication in English and Japanese, no language barriers
Growth-Focused
Technology strategies that scale with your business ambitions
Proven Trust
100+ satisfied clients rely on us for their critical IT needs
Real Partnership
We succeed when you succeed - your goals are our goals
Message from Our Founder
A personal commitment to your business success
Marcus Hood
Founder & CEO
After managing IT infrastructure for Tower Records Japan's 85 stores and flagship Shibuya location, I founded PreppyNet with a simple vision: to bring enterprise-level IT expertise to small and medium businesses in Tokyo.
Having worked with major brands like Adidas and Moët Hennessy, I understand that great technology support isn't just about fixing problems—it's about becoming a trusted partner who understands your business goals and helps you achieve them.
Ready to Transform Your IT?
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30-minute free consultation to discuss your IT needs